Analyst IT Business Services (f/m/d)


Düsseldorf, NW, DE, 40468 Goettingen, NI, DE, 37081 Tampere, FI Ploermel, FR, 56803 Bielefeld, NW, DE, 33605 Livingston, GB, EH53 0TH Waltrop, NW, DE, 45731 Limay, FR, 78520

Job Function:  Information Technology
Anticipated Start Date:  01.01.2023
Job Type:  Full-Time/Part-Time

Are you looking for...

an exciting professional challenge? 

We are one of the leading European contract manufacturers in the pharmaceutical, biotech and healthcare sectors, with some 2,000 employees in Germany, France, Finland and the UK. For us, the next step is always the one that matters most. Our fast pace drives us forward, fills our working environment with life and spurs our growth. Our winning formula for shared success: room for passion. Because we know that passion is the best medicine when it comes to excellent service around the world. Welcome to NextPharma.

Become a part of our team at NextPharma as:


SAP Support and Business Analyst with focus on logistic modules (MM,SD,WM..) (f/m/d)


You will support our global SAP team in operations in a validated environment and handle incoming support requests from our users. You will work at one of our NextPharma locations or in the Düsseldorf area. The position can be filled on a full or part-time basis, with the possibility of home office.


Duties, Activities, and Responsibilities:

  • Experience in 1st and 2nd level support in SAP modules MM,SD,PP or WM supplemented by knowledge in other modules (User Management, FI/CO,APO).

  • Willingness to familiarise yourself with other modules.

  • Qualification, analysis and processing of incidents and general requests

  • Creation of process documentation and training documents, as well as planning and implementation of training courses for SAP key and end users

  • Coordination of our external SAP service provider for 2nd level support

  • Cooperation with the SAP team

  • Support of internal projects

  • Strong hands-on mentality

  • Occasional willingness to travel (up to 10%)


Your profile:

  • Completed studies in the field of business informatics, engineering or natural sciences or a similar course of study.

  • Relevant professional experience in the implementation or support of SAP systems

  • Experience in a validated environment is an advantage

  • Strong ability to think analytically

  • Very good knowledge of German and English

  • Your independent and proactive way of working is characterised by a high degree of customer, service and result orientation


It's time for your next chapter:

We look forward to receiving your application.